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Cancellations - We apply a strict cancellation policy as consideration to our team. The full cost of your treatment will be charged at the time of the booking and is not refundable if cancellations are made less than 24 hours prior to the appointment time. Should you need to cancel your appointment and give us more that 24 hours notice the full fee for your booking will be refunded. Fees for appointments booked within the same day are not refundable.

Re-scheduling - If you wish to re-schedule an appointment after receipt of the Order Confirmation, please contact us via the chat on your order and we will try to assist you in arranging a new time and/or date with the freelance therapist. Please note that we will be unable to assist with arranging a new time and/or date with the freelance therapist should your request to re-schedule your appointment be received by us less than 24 hours prior to your scheduled appointment.

Your Treatment - Please book in as much in advance as possible to reserve your preferred appointment time and to discuss any special needs or questions you may have with regards to your booking. In order to set-up our artist will arrive about 10 minutes prior to the appointment time. We require parental permission for any client under the age of 16. In the interest of both client and artist safety we reserve the right to refuse a treatment if we deem it inappropriate. We reserve the right to cancel an appointment if before or during a service, the client is deemed to be acting in an unreasonable manner and/or if the client is deemed to be verbally or physically abusive towards the makeup artist. In such instances the contract between parts is revoked and we retain the right to decide if payment for the service(s) should be refunded.

Liability - It is your responsibility to discuss any medical or health related issues in advance of the treatment with the artist. Certain conditions will mean that you cannot have certain treatments and it is at the freelance therapist’s discretion to decide whether or not to continue with the appointment. Please don't book an appointment if you have a cold sore, open wounds on your face or anything contagious.If you fail to disclose any medical condition or health related issue to the freelance artist, we are not liable for any injury, loss or damage resulting from the treatment which could have been avoided had you disclosed the medical condition or health related issue before receiving the treatment.

Prices and Policies - Prices quoted are for execution of service within the areas mentioned above. For wedding bookings that will take place elsewhere an additional charge for travel will be added based on distance and time. In the event that the artist is kept waiting outside for more than 15 minutes into the scheduled appointment time without prior notification we will consider that as a cancellation and the full appointment charge will then apply. If the artist is ready to start the treatment and is kept waiting, we will do our best to accommodate you as best we can, however please note that due to other appointment commitments we may only have time to complete the remaining time of your appointment.

Booking and Cancellation Policy

Bookings can be made instantly online and are subject to availability. Please note, The Beauty Squad operate a 24-hour cancellation policy to change or modify your booking. Cancellations under 24 hours the booking fee/treatment cost is non-refundable. If we arrive and you cancel and/or not in without it will be treated as a cancellation. Must be a phone call or email. Cancellation by text message is not available.

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Choose from our range makeup services all delivered in the comfort of your home.

With a wide range of beauty services, including special do's for weddings, proms events and even a makeup masterclass!

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